Accessibility Statement for LensCrafters Studios

LensCrafters Studios is committed to ensuring digital accessibility for everyone. We are continually improving the user experience for all visitors, and applying relevant accessibility standards to ensure we provide equal access to all.

Our Commitment to Accessibility

We believe that everyone deserves access to information, regardless of disability. As such, LensCrafters Studios is dedicated to providing a website that is accessible to the widest possible audience, conforming to the Web Content Accessibility Guidelines (WCAG) 2.1 level AA.

Our commitment includes:

• Regularly testing our website for accessibility.
• Incorporating accessibility into our design and development processes.
• Providing alternative formats for content when requested.
• Providing ongoing training for our staff on accessibility best practices.

Assistive Technologies

We strive to ensure our website is compatible with commonly used assistive technologies such as screen readers, screen magnifiers, voice recognition software, and keyboard navigation.

Here are some of the assistive technologies we aim to support:

• Screen Readers: NVDA, JAWS, VoiceOver
• Screen Magnifiers: ZoomText, Windows Magnifier
• Voice Recognition Software: Dragon NaturallySpeaking
• Keyboard Navigation: Ensuring full website functionality is available using keyboard alone.

Reporting Accessibility Issues

We are always working to improve the accessibility of our website. If you encounter any accessibility barriers while using LensCrafters Studios' website, please let us know. Your feedback is crucial in helping us identify and address areas for improvement.

To report an accessibility issue, please contact us:

• Email: [email protected]
• Phone: (718) 555-7878 (Please indicate that you are calling about an accessibility issue)
• Mailing Address: Accessibility Team, LensCrafters Studios, 10 Jay Street, Suite 400, Brooklyn, NY 11201

We will make every effort to respond to your feedback within five business days and will work to resolve the issue as quickly as possible.

Conformance Status

The LensCrafters Studios website is partially conformant with WCAG 2.1 level AA. Partially conformant means that some parts of the content do not fully conform to the accessibility standard.

We are actively working to address these areas and bring all content into full conformance.

Specific Accessibility Measures Implemented

We have implemented the following measures to enhance the accessibility of our website:

• Alternative Text: Providing descriptive alternative text for all meaningful images and non-text content to ensure screen reader users can understand the purpose of visual elements.
• Keyboard Navigation: Ensuring all interactive elements can be accessed and operated using a keyboard, including links, forms, and multimedia controls.
• Sufficient Color Contrast: Maintaining sufficient color contrast between text and background to improve readability for users with low vision or color blindness.
• Clear and Consistent Navigation: Providing a clear and consistent navigation structure to help users easily find information and understand the organization of the website.
• Form Labels and Instructions: Ensuring all form fields have clear labels and instructions to assist users in completing forms accurately.
• Resizable Text: Allowing users to resize text up to 200% without loss of content or functionality.
• Semantic HTML: Using semantic HTML elements to provide a structural foundation for accessibility, enabling assistive technologies to interpret content accurately.
• ARIA Attributes: Implementing ARIA (Accessible Rich Internet Applications) attributes where necessary to enhance the accessibility of dynamic content and interactive widgets.
• Video Captions and Transcripts: Providing captions for video content and transcripts for audio content to make multimedia accessible to users with hearing impairments.

Third-Party Content

Please be aware that our website may contain links to third-party websites or content. LensCrafters Studios is not responsible for the accessibility of third-party content, but we encourage vendors to provide accessible content and will prioritize vendors who demonstrate a commitment to accessibility.

Ongoing Efforts

We understand that accessibility is an ongoing process, and we are committed to continuously improving the accessibility of our website. We will continue to monitor our site, conduct regular accessibility audits, and incorporate user feedback to enhance the experience for all visitors.

Accessibility Audit Schedule

To maintain our commitment to accessibility, LensCrafters Studios conducts regular accessibility audits. The table below outlines our planned audit schedule: